Items on Sale! Shop Now!
Cart 0

Terms & Conditions

 Shipping Charges

Equipzone.com currently offer FREE shipping for amount more than RM100.00 or just RM100.00 ( Shipping will be free until be announced from time to time).

Shipping charges only to be applied for amount below RM99.99

Charges applied will be : 

  1. Postage : Rm 7.00
  2. Delivery fee : Rm 2.00

 

Order Processed:

  1. Processing for the parcel delivery will be on the same day ONCE Order / Payment / Transactions is CONFIRMED and a SHIPPING TRACKING NUMBER WILL BE SEND TO YOU through SMS and EMAIL.
  2. Shipping will be made only on WORKING DAYS.

                 ►MONDAY TO FRIDAY : Cut off time will be at :

                     5.00pm for POSLAJU NATIONAL COURIER

**  Order / Payment / Transactions that is confirm for weekend ( SATURDAY & SUNDAY ), parcel delivery will be made only the next working day.

 

OUR COMMITMENT

EQUIPZONE TRADING endeavours to get your item(s) shipped to you as fast as possible but we cannot guarantee to meet the scheduled delivery on all occasions.

Delivery times for surburban / remote areas may take longer and delivery times are indicative only and EQUIPZONE TRADING does not accept any liability for failure to meet the scheduled delivery on times or any incovenience causes as a consequence.

All risk of damage or loss is transferred to you upon dispatch of the item(s) to the advised recipient address. EQUIPZONE TRADING undertakes to provide adequate packaging and a reliable delivery service but is not responsible for any damage or loss of your purchase in transit, nor does EQUIPZONE TRADING insure against loss or damage of your purchase in transit.

Any delay of the shipment or unavaiability of purchase item(s) will be notified through SMS / EMAIL.

Moreover , all items send to you are checked tested throughly in working condition before despatching. Thus all items sold / sent are non-refundable and no warranty is provided. EQUIPZONE TRADING reserves the right to alter and apply the shipping & refund policy at our absolute discretion.

 

OUR MISTAKE

If for some reason we made a mistake in filling the correct order, we will refund the full amount of the item including the cost of the return shipping. Please inform us the actual full amount of the return shipping for us to apply this cost to the refund.

 

EXCHANGES & REFUND

Please note that EQUIPZONE TRADING implement a NO REFUND POLICY to avoid regular returners.

Please be informed that we do not bear the cost of packaging, insurance and shipping for the returned item in exchange for a new item. The item must then be carefully packed and returned to us in good condition (original condition & packing ) within 7 days of notification of intent to exchange.

Buyer will pay for the shipping fees agaIn if shipping was returned due to incorrect delivery address provided by buyer.